As customers and fans of Roughmind, I may hold some information about you (your name, email address, and in some cases, your name and telephone number). This is a short note setting out everything you could ever wish to know about how I collect, use and store this information. But if you still have any pressing questions after reading this, please contact me.

IMPORTANT NOTE: When I talk about “information”, I am only referring to your contact details. I never have access to your financial information when you make payments using PayPal or bank transfer.

How we collect information

I use Mailchimp to manage my mailing list, and you can sign up for my newsletter here. You will only ever end up on this mailing list if you have signed up for my newsletter, or if you have asked me to add you to it or if I find you information that is publicly available and can classify you as an active promoter/ club manager/ club owner.

Who has access to your information

To make it short – just me! I am the only one who ever has access to your information, and I don’t pass this on to anyone else.

I use MailChimp as a way of managing my mailing list, and your details are also stored on their servers (click the links to find out more about their Privacy Policy and Terms of Use).

How we use your information

I send out regular newsletters to those who have signed up to my mailing list to receive information about Roughmind and our work. This is the sort of thing you can expect to receive:

– information about current tours that we’re working on
– events that we’re promoting

In the highly unlikely event that I stop working with music industry and do something completely different, I will let you know so you can decide if you still want to receive newsletters from me.

How we store information

Mailchimp hosts details of all members of my mailing list on their secure servers.

I keep an electronic spreadsheet of all customers and partners. This is held on my password-protected laptop. I carry it with me at all times.

I keep this spreadsheet solely for business, accounting and tax purposes (I need to keep all sales records for at least 10 years).

Your rights

You can ask me at any time what information I hold about you, and I will give you full details free of charge. You also have the right to ask that your details be deleted, amended or transferred. If you ever change your mind about what information, if any, you want me to hold on your behalf, just contact me.

Our place of business

Pannierstrasse 5
12047 Berlin